NLP Training & Tuning

Teaching Your Bot to Understand

Natural Language Processing is what separates a useful chatbot from a frustrating one. Our NLP training service ensures your bot accurately understands what users mean — not just what they say. We handle intent classification, entity extraction, sentiment detection, and language understanding across multiple languages.

Intent Training

We identify and train 50-500+ intents depending on your business complexity. Each intent is trained with 20-50 example utterances covering different phrasings, slang, typos, and linguistic variations. Continuous monitoring identifies new intents from unrecognized user messages.

Entity Extraction

Named entity recognition for your domain: product names, dates, prices, locations, order numbers, and custom entities specific to your business. Entities are extracted in real-time during conversation and used to personalize responses and trigger actions.

Continuous Improvement

Monthly retraining cycles: we analyze conversation logs, identify misclassified intents, add new training examples, and retrain the model. Accuracy improves consistently over time. Average improvement: +2.3% accuracy per retraining cycle. From 126,70 EUR per training sprint.