Chatbot Analytics
Chatbot Analytics
from €76,40
Conversation analytics, user behavior tracking, intent performance metrics, and actionable insights to continuously improve your bot.
Conversation analytics, user behavior tracking, intent performance metrics, and actionable insights to continuously improve your bot.
You cannot improve what you do not measure. Our analytics service gives you complete visibility into chatbot performance: conversation volume, resolution rates, intent accuracy, user satisfaction, and business impact metrics.
Real-time dashboard with: daily/weekly/monthly conversation volume, resolution rate (conversations resolved without human handoff), intent confidence scores, average conversation length, user satisfaction (CSAT/NPS), fallback rate, and top unresolved queries.
We connect chatbot metrics to business outcomes: support tickets deflected, sales qualified leads generated, appointments booked, orders processed. This proves ROI and justifies continued investment in conversational AI. From 98,70 EUR.
Online · Milano